Returns & Refunds

– The payment cannot be refunded or changed when order is completed.

– Sale products are final and cannot be returned or exchanged.

– If the wrong items were sent, it can be returned. The right item will be sent within 7-10 business days.

– If item found damaged, please contact customer service via Line: @keeps_design , Email: for further investigation and recovery process.


Please be noted that each design has its own measurement.

You can find our full size guide online in the single product page in the tab ‘MEASUREMENT’ which includes measurements per size and information on how to compare your measurements.

If you are unsure, please kindly contact us via LINE: @keeps_design or Email:

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